Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Account information (name, email, phone number)
• Profile information (photo, address)
• Payment information (processed securely by our payment partners)
• Errand details and communications
• Verification documents (for Quiqrunners)

We also automatically collect:

• Device information and identifiers
• Location data (when you use location features)
• Usage data and app analytics
• Log data and cookies

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process transactions and send related information
• Verify user identities and prevent fraud
• Communicate with you about your account and errands
• Send promotional communications (with your consent)
• Ensure safety and security of our platform
• Comply with legal obligations

3. Information Sharing

We share information with:

• Other users as necessary to complete errands (e.g., your name with your Quiqrunner)
• Service providers who assist our operations
• Payment processors for transaction handling
• Law enforcement when required by law

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your information. This includes encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legal compliance, dispute resolution, and fraud prevention even after account deletion.

6. Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Object to certain processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at info@quiqrun.com.

7. Location Data

We collect location data to provide our services, including matching you with nearby Quiqrunners and enabling real-time tracking. You can control location permissions through your device settings.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at info@quiqrun.com